In any project where people come together to create products or services, conflicts are inevitable. Differences in opinions can lead to conflicts; however, if managed properly, they can spark creative ideas and solutions. In case of conflicts, our aim should be to prevent conflicts from escalating, becoming personal, or affecting the team's performance. "Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict." - William Ellery Channing ๐ 1️⃣ Interpret the Source and Stage of the Conflict: - Identify the source and stage of the conflict. ๐ญ The " Five Levels of Conflict " model was developed by Speed Leas and describes a path of conflict from "Level 1" to "Level 5" with each level on the path increasing the conflict's intensity. The five levels are as follows: ⓐ Level 1: Problem to Solve: Parties work together to find a solution have different opinions or ideas about how to solve the problem. ๐ค
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